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CP RESOLUTIONS PRIVACY POLICY
Last Updated in June 2021

CP Resolutions LLC makes the protection of the privacy of sensitive personal data one of its highest priorities.

This Online Privacy Policy applies to personal information that CP Resolutions collects through its secure claim referral form at https://claims.cpresolutions.com/guest/guest-referral.xhtml. This Online Privacy Policy describes the types of personal information that CP Resolutions obtains, how this information is used, with whom CP Resolutions shares it, and the options that you have regarding the use of your personal information. The Policy also describes how CP Resolutions protects personal information and provides you with details on how to contact CP Resolutions with any questions or concerns.

What Personal Information Does CP Resolutions Obtain and How Is It Used?

CP Resolutions often asks for and collects the following personal information:
– Your first and last name
– Your physical address
– Your phone number
– Your email address
– Your date of birth
– Your social security number
– Your Medicare, Medicaid or other health insurance ID number
– Your medical records

CP Resolutions uses this information to do the following tasks:

– Obtain lien information, if any, from a health insurance provider
– Review and challenge, where appropriate, medical bills for which the insurance provider is requesting reimbursement
– Create estimates of future medical expenditures related to injuries from accidents

To Whom and for What Purpose Does CP Resolutions Share Personal Information?

CP Resolutions shares the information listed above with the following recipients:
– Medicare, Medicaid and other health insurance providers for the purpose of obtaining lien information
– Independent contractor nurses for purposes of reviewing and challenging medical bills and creating estimates of future medical expenses
– Workers’ compensation and property & casualty insurance companies against which claims have been brought for injuries related to this information for purposes of settling a claim

How Does CP Resolutions Protect the Privacy of Your Personal Information?

CP Resolutions has created and maintains policies and data security measures to ensure your personal information is not shared with unauthorized third parties. CP Resolutions’ policies and procedures are audited on an annual basis to ensure that they are compliance with relevant federal laws, regulations, and industry standards, including the HIPAA Act, the HITECH Act and SOC 2 data security standards.

Your Rights

You may have the right to know what personal information we have received and maintain about you, update and correct any incorrect information, and have your information deleted, as appropriate. The right to access your personal information may be limited by local laws in specific circumstances.

How to Contact CP Resolutions

If you have any questions or concerns about CP Resolutions’ Online Privacy Policy, or if you would like us to update your preferences regarding how such information is used, please contact us per the information below.

Write a Letter to:
CP Resolutions
7208 S. Tucson Way, Suite 170
Centennial, CO 80112

Email Us at: claims@cpresolutions.com